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EYES ON THE FUTURE

Vision


To be the best company in commodity parts business for heavy equipment & industrial machineries in South East Asia.

Having AllMakes as a global brand.



Mission


Sustainable additional value for stakeholders.

Optimum productivity & efficiency.



Objectives


Our business objectives are defined based on the different entities that are involved in our operations—shareholders, partners, customers, employees, and the nation & communities that surround us—and they are:

  1. To develop a business based on trustworthiness and mutual benefit for customer and partner
  2. To provide the highest quality and most reliable products and services
  3. To uphold the social interest and become part of the environment and society based on good faith and a sense of responsibility


Realizing Sustainability


We strives to present itself as a reliable and sustainable business partner to all our Customers. To realize this commitment, we give following values to our Customers:

  1. Providing replacement parts and other alternatives in accordance to market needs with best Quality, Cost and Delivery (Q,C,D)
  2. Materials & Supply Chain management—the planning and control system to ensure the availability of products as needed and to regulate the supply of spare parts in the cycle of operations
  3. After Sales Support—providing technical support during and after the warranty period to ensure the durability of products
  4. Value-Added System Development—developing a secure and efficient system that provides added value to our customer’s business operations.
  5. Parts Consultancy


Customer Oriented


We continuously develop our products by referring to the demand for heavy equipment spare parts—whether based on territory or on the application machine.

Territorially, the distribution of products is divided into regions based on the management of the domestic and overseas distribution area. Specifically, the categories are based on engine applications in the mining, construction, and forestry sectors.

We are highly concerned about the availability of a wide selection of parts and constantly try, as best as we can, to provide them in high quality and at competitive prices.

This, along with our penchant for a comprehensive and customer needsoriented business analysis, makes us an ideal partner for our customers.



Fulfilling The Needs


With our e xpert’s know-how and capacity to translate customer needs from the engineering perspective into reality as well as the support of a tried-and-trusted business analysis, we are able to provide innovative products. These products are in line with unit operational application standards for machines that have to function in a variety of terrains and environments.

The development of alternative products is based on considerations of cost efficiency, quality, and market segmentation. As a result, the products that we offer are capable of fulfilling our customers’ needs for alternative parts. The products that we develop must always be capable of meeting the needs of each product segmentation identified by us.



Part Supply Partner


We are not an ordinary trading company as we are supported by multi-channel distribution:

  1. Provider of standardized parts for assembling processes to Original Equipment Manufacture (OEM) market.
  2. Provider of standardized replacement parts to Original Equipment Supply (OES) market.
  3. Provider of replacement parts to end user Customer both in the retail and fleet market through our distribution network and our dealers that covers a variety of areas both within and outside the country.

One of these programs is the placement of specialized personnel, technical support team and infrastructure in the area of customer operations. Internationally, we have a distribution network covering the Asia Pacific market through our subsidiary company (AllMakes Asia Pacific Pte Ltd) and South American regions.



Assistance Matters


Our strength also lies in its ability to provide technical support to prove the reliability of its products. Moreover, by utilizing our technical support, our customers are able to use our products in a cost effective way.

Positioned at our customer operation areas across Indonesia, our team is ready for on-call service both during and after installation.



Online, On Track


To support the growth of our business, we are continuously upgrading its IT and communications system.

A reliable SAP-based management information system is absolutely essential for our day-to-day operations—it enables us to keep online track of our inventory data, transactions, stock availability and more. I n addition, our IT infrastructure also supports the development of our organization and online recruitment.



Stronger Together


We recognize the important role that the social and ecological environment plays in our existence. This stems from the belief that, as we grow stronger together, so shall the entire nation.

To realize this belief we continually keep our products environmentally friendly and energy efficient, as well as rolling out programs to develop and strengthen our surrounding communities and ecology. These programs include tree planting, blood donation, student scholarships and talent sponsorships.